Effective Date: 05/15/2026
 

Welcome to the Horizen Medical website (“Site”). By accessing or using this Site, you agree to the following Terms of Use. If you do not agree, do not use this Site.
 

1. No Medical Advice
   The content on this Site is for informational and educational purposes only. It is not intended as medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition. Do not disregard professional medical advice or delay seeking care based on information from this Site.

2. No Provider-Patient Relationship
   Use of this Site, including submitting forms or communicating through the Site, does not establish a provider-patient relationship with Horizen Medical. A provider-patient relationship is only formed after you have completed the required intake process and have been formally accepted as a patient.

3. Emergency Situations
   This Site is not intended for emergency use. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

4. Telehealth Limitations
   Telehealth services may not be available in all locations. You must be physically located in a state where Horizen Medical providers are licensed at the time of your appointment. Telehealth may not be appropriate for all conditions and may be subject to technical limitations.

5. Use of Website and Content
   You agree to use this Site only for lawful purposes. You may not:

• Use the Site in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to systems or data

• Interfere with the operation or security of the Site

• Copy, reproduce, or distribute content without permission

   6. SMS Terms of Service
By opting into SMS,  you are agreeing to receive SMS messages from Horizen Medical. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://horizenmedical.com/smspolicy. Message HELP for help. Reply STOP to (513)285-6973 to opt out."
 

1. User Submissions
   Any information you submit through the Site (e.g., contact forms, appointment requests) must be accurate and complete. Do not submit sensitive personal health information through general website forms unless explicitly directed to do so through a secure portal.

2. Privacy
   Your use of this Site is also governed by our Privacy Policy and Notice of Privacy Practices. These documents explain how we collect, use, and protect your information.

3. Third-Party Services
   This Site may include links to third-party services (e.g., patient portals, payment processors, analytics tools). Horizen Medical is not responsible for the content, security, or practices of these third parties. Your use of third-party services is subject to their terms and policies.

4. No Guarantees or Warranties
   This Site and its content are provided “as is” and “as available.” Horizen Medical makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of the Site or its content.

5. Limitation of Liability
   To the fullest extent permitted by law, Horizen Medical is not liable for any damages arising from your use of, or inability to use, this Site, including but not limited to direct, indirect, incidental, or consequential damages.

6. Changes to Terms
   Horizen Medical may update these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the revised terms.

7. Governing Law
   These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.

8. Contact Information
   
   If you have questions about these Terms of Use, please contact:
    

Horizen Medical

Compliance Office

Soraya Hori
soraya@horizenmedical.com