Privacy Policy
Effective Date
May 22, 2026
Introduction
Horizen Medical LLC (“Horizen Medical,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information collected through our website, www.horizenmedical.com, or interact with us in any other manner.
Important HIPAA Notice
This Website Privacy Policy applies to information collected through our website and general business operations. Protected Health Information (PHI) collected during medical care is governed separately by our Notice of Privacy Practices and applicable HIPAA laws.
Information We Collect
Personal Information: We may collect personal information you voluntarily provide. When you contact us through our website we collect personal information that you provide, including your full name, phone number, email address, appointment requests, and communications submitted through our website or patient intake forms.
Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Information
We use collected information for the following purposes:
To Communicate with You: We use your contact information to respond to your inquiries, schedule appointments, inform you of upcoming educational events, provide services, improve website functionality, comply with legal obligations, and update you regarding clinic operations.
Text Messaging & Communications
If you provide your mobile number and voluntarily opt-in, you consent to receive appointment reminders, operational communications, and other healthcare-related text messages from Horizen Medical. Message frequency may vary. Standard message and data rates may apply. We will never request sensitive medical or financial information through unsecured text messages.
Cookies & Analytics
Our website may use cookies, analytics tools, and related technologies to improve user experience, monitor website performance, and better understand visitor interactions.
Sharing Information
SMS consent and phone numbers are not shared with any third parties/affiliates for marketing purposes. No mobile opt-in data is shared. We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:
Service Providers: We may share information with trusted vendors and service providers that support clinic operations, scheduling, billing, communications, laboratory services, website hosting, or regulatory compliance, subject to appropriate confidentiality and security protections. These service providers are contractually obligated to protect your information and use it only for services they provide.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under 16 years of age, and we do not knowingly collect personal information from minors through the website. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information.
Your Privacy Rights
You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you Visit.
Policy Updates
We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.
Contact Information
Horizen Medical
5150 E Galbraith Rd
Cincinnati, OH 45236
Phone: 513-285-6973
Email: compliance@horizenmedical.com